POLICY VISION & MISSION

POLICY

INDONESIA XIN HAI STEEL STRUCTURE is committed to fulfilling customer satisfaction and applicable regulations by improving the quality of products and services, implementing a comprehensive quality management system in every operational activity of the company by meeting the established ISO 9001:2015 standards and based on a strong commitment from Top Management or Directors for the success of this system in order to achieve the company's vision, mission and goals.

VISION

INDONESIA XIN HAI STEEL STRUCTURE is committed to becoming a leading national private company in the field of providing steel products and installation services based on the principles of "Total Quality Management (TQM)" and "Total Improvement Management (TIM)" so that it can provide "Total Quality Service (TQS)" for service users throughout the company by prioritizing service quality and occupational health and safety aspects in the implementation of all company activities. For us, planning appropriate, quality, and affordable construction solutions is a dedication that we can be proud of.

The key to our success lies in three main things, namely providing quality products, timely work, and effective and reliable service.

INDONESIA XIN HAI STEEL STRUCTURE always strives to build long-term partnerships based on customer trust and satisfaction.

MISSION

Providing the best service, quality, and satisfaction to customers and stakeholders through good corporate governance and participating in the development of the Republic of Indonesia. Conducting business in the steel industry with a commitment to quality, prioritizing occupational health and safety, and excellence that provides added value to stakeholders.

The basic principle of implementing a Quality Management System on an ongoing basis or "Continual Improvement" is in accordance with the general requirements set out in the ISO 9001: 2015 clause, where the format refers to a standard that includes 7 main elements, namely:

• General Requirements
• Policy
• Planning
• Implementation and Operation
• Performance Assessment
• Improvement
• Management Review